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WARNING: Convention Expo Travel - Not Recommended!
Online Dating and Social Networking Industry Forums Forum Index -> iDate2009 Miami - Jan 22-23, 2009

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yorktown
Site Admin


Joined: 16 Jun 2004
Posts: 302

PostPosted: Thu Aug 21, 2008 7:12 pm    Post subject: WARNING: Convention Expo Travel - Not Recommended! Reply with quote

We wish to warn all delegates to iDate Miami that if they receive a call from a company called Convention Expo Travel, DO NOT BOOK A HOTEL WITH THIS FIRM.

Convention Expo Travel (2920 Green Valley parkway, Henderson, NV 89014), is calling delegates and suggesting that they represent the event. The company is not affiliated with the Internet Dating Conference or our company. They are not the travel agent for the conference.

We recommend that you contact the Royal Palm Hotel directly when booking a hotel room at the event. (They can be reached at +1 305 604 5700).

Convention Expo Travel has currently 2 complaints with the Better Business Bureau of Nevada and other conventions have warned their delegates about the company's unscrupulous practices, calling them a scam. (References below).

If you do receive a call from this company, DO NOT BOOK A HOTEL ROOM WITH THEM. Internet Dating Conference does not recommend them in any form.

Regards,
Marc Lesnick
Conference Organizer
IDate2009

Reference #1: International Council of Air Shows
Link: http://www.icashq.org/FastFacts/Fast%20Facts%20080721.doc
Quote:

BEWARE OF CONVENTION HOTEL SLEEPING ROOM SCAM

With the National Finals Rodeo in town during the same days as the 2008 ICAS Convention and an increased likelihood that sleeping rooms will be scarce this year, an unscrupulous travel agency is directly soliciting some ICAS members, advising them that the ICAS block is nearly sold out and that they need to make their reservations over the phone.

Although the ICAS block is likely to be tight this year because of the rodeo, it is not sold out yet and we urge you to ignore solicitations from Convention Expo Travel in Henderson, Nevada. This organization is not affiliated with ICAS, the Rio Hotel or Harrah’s Entertainment.

International Council of Air Shows, Inc.
751 Miller Drive, Suite F-4
Leesburg, Virginia 20175
Phone: 703-779-8510,
Fax: 703-779-8511
Website: www.icashq.org


Reference #2: Sweet Adeline Conference (see page 6)

Quote:

Hotel Reservation Alert

Convention Attendees & Exhibitors:

We would like to make you aware of a situation that has been brought to our attention. There is a company, Convention Expo Travel based out of Henderson, Nevada, which has been contacting our attendees and exhibitors to assist with hotel reservations. They are disguising themselves as the Sweet Adelines International Housing Bureau. They are claiming they can get better rates or that rooms are limited, or are using other sales pitch methods. They are NOT the official housing bureau and are NOT affiliated with Sweet Adelines International in any way.

If you receive a call from this company claiming to represent Sweet Adelines International, be aware that this is not sanctioned and DO NOT MAKE THE RESERVATION. Convention Expo Travel is
NOT affiliated with Sweet Adelines International in any capacity.

The Sweet Adelines International official Housing Bureau is
Experient. Experient will book rooms at the hotels within the block with previously negotiated rates that Sweet Adelines International has contracted years in advance. The Housing Bureau will never contact you via the phone and solicit your business. They will contact you via phone only if you contact them and ask them to return your call.

If you have already made hotel reservations through Convention
Expo Travel, Sweet Adelines International is unable to guarantee the validity of the reservation. If you would like to cancel your reservations, please contact the hotel directly. Additionally, contact your credit card company and tell them NOT to pay the 20% penalty if it is put through by Convention Expo Travel.

Please contact me with any questions. Thank you.
Sincerely,
Kathy Hayes
Director of Meetings & Corporate Services
Sweet Adelines International
kathyh@sweetadleineintl.org.
918-622-1444, Ext. 138
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yorktown
Site Admin


Joined: 16 Jun 2004
Posts: 302

PostPosted: Fri Aug 22, 2008 12:23 pm    Post subject: Reply with quote

I did some more digging. It looks like these guys have been scamming alot more conferences than I thought.

The one that surprises me the most:

The American Correctional Association. This company has the audacity to actually try to scam police officers.
Quote:

ALERT - ACA MEMBERS AND EXHIBITORS

American Correctional Association (ACA) has learned a company called Convention Expo Travel is contacting our membership and exhibitors to assist with hotel reservations in New Orleans for the upcoming 138th Congress of Correction. ACA DOES NOT HAVE A CONTRACT WITH THIS COMPANY TO MANAGE HOTEL RESERVATIONS IN NEW ORLEANS.

ACA has contracted the New Orleans Housing Bureau to manage hotel reservations and ACA Housing will open on April 2. At that time, the ACA website (www.aca.org) will post the official ACA hotel reservation form with instructions on how to make your hotel reservation in New Orleans. ACA has seven (7) hotels in New Orleans with sufficient room blocks to accommodate all of our attendees and exhibitors and at the special ACA Convention Rates.

Should you receive an e-mail or phone call from Convention Expo Travel, ACA strongly recommends you DO NOT make your New Orleans hotel reservation with them. If you have already made hotel reservations through Convention Expo Travel, ACA is unable to guarantee the reservation is valid.

Should you have any questions, please contact Litsa Deck, Director, Conventions and Corporate Relations at 703-224-0011 or e-mail her at litsad@aca.org


American Public Transportation Association
Quote:

American Public Transportation Association (APTA) has learned that Convention Expo Travel and HDMC are contacting our membership and exhibitors to assist with hotel reservations in San Diego for the upcoming APTA Annual Meeting and EXPO 2008. APTA does not have a contract with either company to manage hotel reservations in San Diego.

APTA has contracted Experient to manage hotel reservations for the Annual Meeting and EXPO 2008 and all room reservations should be made through www.apta.com/expo2008.

APTA has (10) hotels in San Diego with sufficient room blocks to accommodate all of our attendees and exhibitors and at the special APTA Convention Rates.

Should you receive an e-mail or phone call from Convention Expo Travel or HDMC, APTA strongly recommends you DO NOT make your San Diego hotel reservation with them. If you have already made hotel reservations through Convention Expo Travel or HDMC, APTA is unable to guarantee the reservation is valid and recommends that you cancel them immediately before you incur charges.

Should you have any questions, please contact EXPO Housing Customer Service at +1.847.282.2529.

Please be assured that APTA is committed to providing you quality services to make your EXPO show experiences positive, and we will vigorously pursue these organizations to prevent unauthorized contact.



American Trucking Association
Quote:

ALERT - ATA Attendees and Exhibitors

Convention Expo Travel is contacting ATA members and exhibitors implying that ATA has asked for their assistance with hotel reservations in New Orleans for the upcoming 2008 ATA MC&E. ATA DOES NOT HAVE A RELATIONSHIP WITH THIS COMPANY, and has expressly instructed that they not contact our members. Additionally, on ATA’s behalf, the New Orleans Convention & Visitors Bureau has sent Convention Expo Travel a letter asking them to cease and desist.

American Trucking Associations (ATA) is working directly with the three headquarters hotels, The Hilton Riverside, The Embassy Suites and the Doubletree to provide accommodations for our attendees. ATA’s online registration will open Monday, June 23, 2008. After successfully registering for the Conference, you will receive the hotel links and instructions to book your room. The three (3) hotels that ATA has selected as the headquarters hotels in New Orleans will have sufficient room availability for Exhibitors and Attendees.


If you receive an email or phone call from Convention Expo Travel, ATA strongly recommends you DO NOT make your New Orleans hotel reservation with them. If you have already made hotel reservations through Convention Expo Travel, ATA is unable to guarantee the reservation is valid. Please contact the specified hotel immediately for reservation confirmation.

If you have any questions, please contact Kayte Shriver, Manager Exhibits & Sponsorships at 703-838-1756 or email her at kshriver@trucking.org.


HR Tech conference
Quote:

HOUSING SCAM

It has come to our attention that Convention Expo Travel is contacting exhibitors and soliciting hotel reservations for the October 2008 Conference in Chicago. Please be aware that this company is making calls under false pretenses claiming they represent housing for LRP Conferences. They will state that the conference has run out of rooms. Please be aware that this is not true and that Convention Expo Travel is not affiliated with LRP Conferences in any way.

The Hyatt Regency Chicago and Hyatt Regency McCormick Place are the official conference hotels with guaranteed rates.

If you have booked rooms through Convention Expo Travel we recommend that you cancel them immediately before you incur charges.


Workers Compensation & Disability Conference
Quote:

HOUSING SCAM

It has come to our attention that Convention Expo Travel is contacting exhibitors and soliciting hotel reservations for the November 2008 Conference in Las Vegas.

Please be aware that this company is making calls under false pretenses
claiming they represent housing for LRP Conferences. They will state that the conference has run out of rooms. Please be aware that this is not true and that Convention Expo Travel is not affiliated with LRP Conferences in any way.

The Las Vegas Hilton is the official conference hotel with guaranteed rates.

If you have booked rooms through Convention Expo Travel we recommend that you cancel them immediately before you incur charges.



Materials Science & Technology

Quote:

Housing Alert: July 15, 2008

MS&T has learned a company called Convention Expo Travel is contacting exhibitors claiming to assist with hotel reservations in Pittsburgh for MS&T'08. MS&T DOES NOT have a contract with this company to manage hotel reservations in Pittsburgh.

Should you be contacted by Convention Expo Travel, MS&T strongly recommends you DO NOT make your Pittsburgh hotel reservation through that company. If you have already made hotel reservations through Convention Expo Travel, MS&T is unable to guarantee the reservation is valid.




Assn of School Business Officials Intl
Quote:

URGENT INFORMATION FOR EXHIBITORS

It has come to ASBO's attention that Convention Expo Travel is contacting exhibitors and soliciting hotel reservations for the November 2008 Conference in Denver, Colorado.

Please be aware that this company is making calls under false pretenses, claiming they represent housing for ASBO International's Annual Meeting & Exhibits. They will state that the conference has run out of rooms. Please be aware that this is not true and that Convention Expo Travel is not affiliated with ASBO International in any way.

If you have booked rooms through Convention Expo Travel we recommend that you cancel them immediately before you incur charges.

The Sheraton Denver Hotel was selected as the official conference hotel with guaranteed rates. As of July 30, 2008, the ASBO room block at the Sheraton has been filled, however the hotel is maintaining a waiting list, and will make reservations as rooms become available. You can call the Sheraton Denver Hotel toll-free at 888/ 627-8405 and ask to be placed on their wait list for the ASBO International conference.
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yorktown
Site Admin


Joined: 16 Jun 2004
Posts: 302

PostPosted: Fri Aug 22, 2008 11:44 pm    Post subject: Reply with quote

Here's some advice for other conference organizers who stumble upon this on how to handle Convention Expo Travel if they are preying upon your delegates:

1) Fax a Cease and Desist letter from your lawyers. According to my conversations with other event organizers, usually that does the trick.
2) File a complaint with the Southern Nevada Better Business Bureau
3) IF your event is in Las Vegas, I can not more highly stress that you contact the executive offices of the Las Vegas Convention and Visitors Authority. The reason why it is best you contact them is that this is an extremely powerful organization, with many local, state and federal government ties. The last thing they want is some form of scam operation regarding business conventions taking place within their city. As Convention Travel Expo is in Henderson, NV (a suburb of Las Vegas), your complaint to the executive offices of the LVCVA will certainly be heard. Enough calls to the LVCVA will certainly initiate inquiries on the matter with the proper authorities. Telephone of the LVCVA is 702-892-0711 and their list of senior executives can be found here.

Marc Lesnick
Conference Organizer
Online Dating Conference
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