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PostPosted: Tue Sep 18, 2012 9:17 pm 
Site Admin

Joined: Wed Jun 16, 2004 5:21 am
Posts: 1082
How to Whitelist our Email In Gmail, Outlook, AOL, Yahoo, Hotmail and Other Internet Service Providers

Below is information on how to whitelist email messages from Internet Dating Conference with Gmail, Hotmail, AOL, Yahoo, Outlook, Apple Mail, ThunderBird and others. If your email program or ISP is not listed, the instructions below should still help you figure out how to whitelist our email address.

Important: If you find email from in your spam or junk folder, please take the time to mark it as "not spam." Hit the "not spam", "not junk" or similar button. This is important, as it will train your email program to whitelist our email.

Gmail: Whitelist our email

1) In Gmail, check the box next to our email
2) Click the "More" button at the top. In the dropdown, select "Filter Messages Like These"
3) In the "FROM" address, change it to ""
4) Click "Create filter with this search"
5) Check the box next to "Never sent it to spam"
6) Click "Create Filter" Whitelist our email via AOL Address Book

1) In the SPAM folder, search for "". If you find one in the Spam folder, open it and click the "Not Spam".
2) Click Contacts (or open your AOL Address Book)
3) Click +New.
4) In the New Contact window, enter into the "Primary E-Mail 1" field
5) Click "Create"

AOL Software: Whitelist our email

New Subscribers: Add the "From address" to your AOL address book:

1) Click the Mail menu and select Address Book.
2) Once the "Address Book" window opens, click ADD.
3) Once the "Address Card for New Contact" window opens, enter "" into the "Other E-Mail" field.
4) Make our From address the "Primary E-Mail" address by checking the associated check box.
5) Click Save.

Existing Subscribers

If you are already a subscriber but aren't receiving our emails, it may be in your AOL Spam Folder. Please use your WEB MAIL and check your Spam Folder. If the email is in your AOL Spam Folder, open the email and click on the "This Is Not Spam" button. Lastly, please add the "From address" onto your Address Book as written above.

Yahoo!: Whitelist our email via a filter

1) If our emails from end up in your Yahoo! bulk folder, open it and click "Not Spam"
Be sure that the address are not in your "Blocked Addresses" list. If is on your "Blocked Addresses" list, select it and click "Remove Block"
2) Click on "Mail Options" in the upper right hand corner
3) Select "Filters" (in the bottom left corner)
4) On the Filters page, click "Add"
5) Select the "From header:" rule, and add "contains" and insert ""
6) Click the "Choose Folder" pull down menu and select "Inbox"
7) Click Add Filter

Hotmail: Whitelist our email via Safelist

1) If our email is in your Hotmail junk folder, open the email and click "Not Junk"
2) See if if the email address is on your Blocked Senders list. If so, select it and click on the "Remove" button.
3) In your mailbox click "Options" on the upper right
4) Click on the "Junk E-mail Protection" link (top of the page)
5) Click on "Safe List" (near the bottom of the page)
6) At "Type an address or domain" enter
7) Click the "Add" button

Microsoft Outlook: Whitelist our email

1) On the Tools menu, click "Options"
2) On the Preferences tab, click "Junk E-mail"
3) On the Safe Senders tab, click "Add"
4) Add where it says "Add address."
5) Click "OK[b]"

[b]Mozilla Thunderbird
: Whitelist our email by adding to your address book and mail controls

1) Check your Junk folder. If you find email from, right-click the email and choose "Mark as Not Junk"
2) Click "Address Book"
3) Click "Personal Address Book"
4) Click on "New Card"
5) In the "Contact" tab of the new card, enter to the email dialog box
6) Click "Ok"
7) select "Tools > Junk Mail Controls" from the drop down menu
8) Select "Personal Address Book" from the drop down menu
9) Check the box next to "Do not mark messages as junk mail"
10) Click "Ok"

BlackBerrys: Whitelist our email

1) Scroll up to the message header.
2) Where the name is listed, click the Berry button and then click Show Address.
3) Select and copy the email address to the clipboard.
4) Go to Address Book and find the user. If not, create a new user.
5) Select Save.
6) Click to edit, and then click the Berry button to ADD another email address.
7) Paste it in and click Save.

Comcast: Whitelist our email

1) Sign into your Webmail account
2) Click Address Book (left navigation menu).
3) Click Add Contact.
4) Under the General tab, in the box under the Email Address, enter
5) Click the Add button.
6) If you have enabled "Restrict Incoming Email" also do the following:
a) Select Preferences.
b) Select Restrict Incoming Email. Note: If Enable Email Controls is set to Yes, then you are restricting incoming emails.
c) Select Allow email from addresses listed below.
7) Enter
8) Click Add.

Earthlink: Whitelist our email

1) Click "Address Book"
2) Click "Add Contact" (for EarthLink 5.0 or higher, click "Add")
3) Enter into the email address slot and then
4) Click "OK"

SBC Global: Whitelist our email in SBC Global Mail

1) Click "Options"
2) In the Management section, click "Filters"
3) Click "Add"
4) Enter into the "From header" rule (to the right of 'contains').
5) Select INBOX from the Move the message to pull-down list.
6) Click "Add Filter" to save the filter. Whitelist our email

1) Click on "Address Book" (left column).
2) Select "Create Contact", opening the Add Address Book Entry window.
3) Enter into the email address field.
4) Enter iDate into the Nickname field
5) Select "Save"

Apple Mail for OS X and others: Whitelist our email

1) If our email is in your junk folder, open it and click "Not Junk" (top of the screen).
2) Go to Mail > Preferences from your Mail menu
3) Go to Rules tab
4) Select "Add Rule"
5) Name the rule "iDate Rules!"
6) Select "If any of the following conditions are met: 'From' 'Contains'"
7) Enter ""
8) From actions, Select "'Move message' to mailbox ‘Inbox’"
9) Click "OK"

Whitelist and Email in Other Web Mail Providers

For Web mail systems or email applications not listed above, whitelisting our address depends on the specific email program you are utilizing. Their help files, instruction manual or customer support should have easy instructions on how to do this.

In most cases, adding the "From address" to your address book, safe list, white list or contact list will be sufficient.

If the email is still not getting to your inbox:
1) Check your spam folder, bulk folder or junk folder. If you find the email, then you will need to find a way to inform your mail application that it is not spam. Most likely the course of action is to select the email and click on the Not Spam or Not Junk button.

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